House rules
Check In
14:00 hours
Check Out
Check-out 12:00
Hotel Policies
House rules
Atlantis The Palm, Dubai takes special requests - add in the next step!
Check-in
15:00From 15:00 hours
Check-out
12:00Until 12:00 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds Child policies
Children of any age are welcome.
Children aged 14 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
1 - 3 years
Cot upon request
Free
4 - 13 years
Extra bed upon request
AED 343 per child, per night
14+ years
Extra bed upon request
AED 797 per person, per night
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Cards accepted at this property
MastercardVisaAmerican ExpressAtlantis The Palm, Dubai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Atlantis The Palm, Dubai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that it is mandatory that all guests physically present an original Passport or Emirates ID upon check-in.
Please note that guests who book a Suite and want to use the airport transfer services must book their transportation 48 hours in advance. The transfers are made to and from Dubai International Airport only. Please contact the property for more information. Rates are for 2 adults only. Additional supplement for extra adult will apply.
Guests staying for 5 nights and above will receive free in-resort Covid-19 PCR Test before departing Dubai (should their home country mandate this).
Please note that the Waterpark is closed on some days of the week, kindly check the availability with the hotel.
Please note that Half Board meal room key card is not redeemable for cash and should be presented per guest dining for dinner.
It is also highly recommended to make restaurant reservations prior to arrival to avoid disappointment over unavailability of restaurant choice.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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